Help / F. A. Q

  • ANNUAL PASSES - Do you sell annual passes or discounted admission passes online?

     

    A  Not at this time. Follow us on Facebook and...(more/less)

    ...we will alert you to any rainy day specials or other specials.

  • BREAST FEEDING - Is there a place I can use my breast pump? Where are the best places in the park to breast feed my child?

     

    A  The Enchanted Forest welcomes you to breast feed anywhere...(more/less)

    ...in the park except on rides or ride loading areas. Baby changing tables are located in all restrooms. There are no plug-ins available for breast pumping in the restrooms. The following areas are the most often used areas for breastfeeding

     

     Women’s entrance area restroom - This area is closest to the parking lot, has a chair and is heated and has a baby-changing table.

     

     Individual Picnic buildings - These are covered with tables and located toward the south end of the picnic area by the Ice Cream Parlour.

     

     Long John’s Lookout in the English Village -This building is covered and you can watch the Ice Mountain Bobsled Roller Coaster as the cars pass. They go fast enough that they cannot “watch” you. This area is covered with benches with arms but has stairs.

     

     Theatre seating between shows – During the summer this area is not used between shows and is often a quiet, peaceful place to sit away from the crowds.  This area is not covered if it rains except for the back benches.

     

  • CASTS/MEDICAL RESTRICTIONS  I have a cast/medical brace/support boot, etc... Can I ride any rides?

     

    A  Let us know when you enter the park that...(more/less)

    ...you need to get a Rides Medical OK card. Our medical supervisor will be called to talk with you about the cast or other medical situation and give you a card that tells you which rides you will be able to ride. Some rides are gentle, such as the Challenge of Mondor and OK for most medical situations. Some rides are not OK for any broken bones at any stage of healing, such as the Ice Mountain Bobsled roller coaster and the bumper cars. Our medical supervisor will be able to give you a card that lets you know exactly which ride restrictions will apply to you.

  • DISCOUNTS - Does Enchanted Forest provide group discounts?

     

    A   Yes. Any group with 25 or more people can receive... (more/less)

    ...a group discount. To receive a group rate, you must call the park at 503-371-4242 to make a reservation. Everyone in your party must enter at once, and admission must be paid in one lump sum (separate transactions for group rates are not allowed).

  • DONATIONS - Our non-profit organization is having a fund-raising event. Does Enchanted Forest give out charitable donations?

     

    A  Enchanted Forest donates thousands of dollars in...(more/less)

    ...admission passes each year to local organizations. Due to the large number of requests, strict criteria must be met before Enchanted Forest will decide to donate to your organization. Check out our Community Giving Portal for more information by clicking HERE . Please do not call, mail, or fax the park for donation requests.

  • EMPLOYMENT - Is Enchanted Forest hiring?

     

    A  Hiring for general park employment begins in March. We take...(more/less)

    ...applications all through the year and hire new team members throughout the season based on business needs. Competition for park employment is competitive, so we suggest that you turn in your application as soon as possible. We look for people who are outgoing, responsible, and professional. Please visit our Park Employment Page to fill out an application by clicking HERE.

     

    Theatre actors are hired through a separate application and audition process. You can get that information by clicking HERE.

     

    Medical EMTs (Emergency Medical Technician) can apply by using the General Park Employment application and writing in EMT across the top and including your EMT resume. You must have  current Oregon EMT certification to be considered for this position.

  • ONLINE SALES - Is park admission, gift cards, or Enchanted Forest merchandise sold online?

     

    A  We do sell park admission, gift cards and Enchanted Forest... (more/less)

     

    ...merchandise online. Click HERE for online ticketing. Click HERE for our online shopping site.

  • PETS - Can I bring my dog or pet into the park? If not, are there kennels available?

     

    A  Pets are not allowed in the park except...(more/less)

    ...for service animals. Remember that even at 80 degrees it can reach temperatures 120 in your car. There are local kennels.

    Pet Village (6 miles from Enchanted Forest)

    3185 Turner Road S.E.

    Salem, Oregon 97302

    Office: (503) 363-DOGS (3647)

                 (503) 363-0725

    E-mail: Pet_Village@msn.com

    or E-mail: Info@petvillageltd.com

    or Facebook.com/PetVillage

  • PICNICS - Can we bring our own food into the park?

     

    A  Yes. You may bring in outside food; however, we do not...(more/less)

    ...allow anything that poses a fire danger such as barbeque grills. We also do not allow alcohol in the park.

    We are happy to store cold food for you in our cold storage or freezer area. Just ask when you enter the park.

  • SCHOOL RATE - Does Enchanted Forest provide special school rates?

     

    A  Yes. Enchanted Forest provides special... (more/less)

    ...discount rates for school groups weekdays in May and weekdays in the first half of June. Please call the park at 503-371-4242 for more information. Special restrictions apply.

  • UNDER age 3 - I have a child who is under age 3. Do they get to ride the rides for free?

     

    A   Although children who are 2 years old or younger...(more/less)

    ...do not have to pay for admission, they must still pay for any rides except for the Haunted House if they are accompanied by an adult. Remember, all riders must meet height and safety requirement to ride.

  • Q  Does the Tofte family still run the park?

     

    A  Yes. In fact, park creator Roger Tofte (now in his 80s) still...(more/less)

    ...works at the park creating and revitalizing the things he's made. To learn how Enchanted Forest got its start, please visit the History Page.

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