CLICK HERE TO GO TO THE DEAF/HARD OF HEARING INFO PAGE
Enchanted Forest
8462 Enchanted Way SE
Turner, OR 97392
503-371-4242

Information For Guests With Disabilites

The following provides information on services and facilities available for guests with disabilities. Many, but not all, of Enchanted Forest's attractions, shows, and restaurants are accessible to guests with disabilities, including those with wheelchairs. The following information is intended to assist you with determining your ability to participate on the attractions and with access services throughout the park.


WHEELCHAIRS
Warning: Excessive slopes for wheelchairs. Use caution. This park is build on a hill.

Upon request, assistance will be provided to get through the park. The Enchanted Forest does not have wheelchairs for rent, but if you desire assistance pushing your own wheelchair in the park, please to the entrance or exit buildings and ask for wheelchair assistance. We will make every effort to provide a person to push your wheelchair.

This property has been inspected by Darrel N. Ackerman, Consulting and Personal Services, Inc. Through Mr. Ackerman's meetings with the Oregon Disabilities Committee, it has been determined that "due to terrain conditions nothing can be done to provide accessible ramping to all attraction sites." The Enchanted Forest is in the process of making the park more accessible wheelchairs and your input would appreciated.

MOTORIZED WHEELCHAIRS

Wheelchairs are not recommended due to the extemely steep terrain. If you choose to use a motorized wheelchair, please use EXTEME CAUTION when negotiating the hills. Turning on hills may cause your wheelchair to tip. For those choosing to use motorized wheelchairs, we require that a safe speed be maintained while traveling in the park. Due to steep terrain, not all motorized wheelchairs have the power to make it up our hills.

Suggestion: If your motorized wheelchair does not have enough power, proceed throught the park in the following order

  1. Go right through the picnic area upon entering the park
  2. Proceed through the archway of the English Village. Start at the water-light show (which is wheelchair accessible) and go backwards through the park.
  3. Go to the upper ride level
  4. Proceed down through the western town
  5. After you have finished viewing the Western Town, go to the Shoe Slide
  6. Travel backwards through Storybook Lane. This will put you in the Entrance Area

RESTROOMS

All public restrooms are wheelchair accessible. They are located by the park entrance/exit and in the Western Town. For disabled persons acomanied by a member of the opposite sex, we suggest using the handicapped men's restroom by the entrance and exit because it is a large private restroom with a lock.

WHEELCHAIR RAMPS

Wheelchair ramps are located at
*Theater
*Western Town by the Shooting Gallery
  (use this ramp to access the main Western Town giftshop)
*Log ride by the observation deck

TIGHT CLEARANCES (in old structures)

*Castle Entrance Hall, 22" (may bypass by going through archway to the right of the Castle)
*Gingerbread House, 30&quit; (bypass trails)
*Seven Dwarves' Mine, 23" (steep ramp to the right, or backtrack and see things on the upper level of Storybook Lane by going to the trail by the shoe slide)
*Western Town Caves, one area as tight as 14"

GIFT SHOPS (2 are wheelchair accessible)

*The Exit Gift Shop
*The Opera House (the main giftshop in the Western Town, accessible from the ramp by the Shooting Gallery)
*Ice Mountain Bobsleds are not wheelchair accessible. *Several small structures in Storybook Lane have stairs. (The Maze has stairs at the end. The Witch's head has stairs. The Crooked House has stairs. The Shoe Slide has Stairs. All of these structures have bypass trails.)

Ride Attractions

All of the attractions at Enchanted Forest have rider requirements. This guide helps to explain the tasks that you must be capable of performing in order to safely enjoy our attractions. After all, the safety of all our guests is our first concern. Regulations for riding amusement rides require that the rider must be able to enter and exit the ride, bobsled, log, boat, chair or car on his or her own. Our ride operators are not trained in lifting and tranferring guests from wheelchairs and therefore, not permitted to assist you. They will, however, provide direction to the extent that they are able. We suggest that you come with someone who can physically help you when necessary. Also, you must have good upper body strength to hang onto handrails, good body control and reflexes, to ride our rides and avoid potential injuries since many of the rides include sudden, steep drops and turns. Accessibility may vary depending upon special conditions. Guests with SERVICE ANIMALS should follow the same procedures on the attractions as outlined for guests with mobility impairments. Because of the aggressive nature of some attractions, service animals may need to be left with a non-riding member of the guest's party.

Construction on Enchanted Forest began in 1964. Unfortunately, this was before there was much awaremess about consideration of wheelchair needs, such as clearance widths. We regret that much of the early construction did not take these widths into account and the only way to fix some these problems would be to totally demolish and rebuild some of the attractions. This has not always been possible due to space and terrain, or a desire to keep some of the original creations of Roger Tofte. Wherever possible, we have tried to address the needs of wheelchair visitors, and appreciate your understanding and suggestions. Suggestions may be left in our suggestion box at the gift stores or addressed to Susan Vaslev or Mary Tofte.